Frequently Asked Questions

Do you take insurance?

Please call our office directly to inquire about coverage with your insurance plan.

Is a concierge pediatrician necessary for a healthy child?

At Willow Pediatrics, we aim to provide more than just a once-a-year well check up. Even if your child is healthy, we strive to keep them that way by providing a wellness plan which revolves around exercise, nutrition, and overall well-being. Our incentive is not to do things to your child, but rather provide care for your child should they require it.

Are you accepting new patients to the practice?

Yes, we currently have openings in our practice. However, space is limited in order to provide personalized care to each patient. Once the practice reaches capacity, families will be placed on a wait-list and notified when a spot becomes available.

How do I join the practice?

Dr. Price personally speaks with all prospective families prior to signing up. This complimentary consultation provides an opportunity for both parties to determine if they will be a good fit for one another.

Do you see newborns in the hospital?

Dr. Price currently has hospital privileges at the University of Illinois at Chicago. If you are delivering at a hosptial outside of the University of Illinois at Chicago, an inpatient hospitalist will care for your baby. Once discharged from the hospital, Dr. Price will assume care and see your baby for their initial well child visit between day 2-5 of life.

If my child is admitted to the hospital will Dr. Price care for him/her?

Yes and no. Children admitted to the hospital are taken care of by inpatient hospitalists, who are experts in hospital-based care. However, Dr. Price will work closely with the inpatient team to optimize the care your child receives while hospitalized.

What if my child gets sick when we are out of town?

Because the practice is small in size, Dr. Price personally knows your child and their medical history very well. If appropriate, long-distance care, such as virtual visits and calling in prescriptions can be utilized.

What happens when Dr. Price is sick or on vacation?

We will do our best to notify families in advance of any planned absences. Dr. Price may still be available via email and phone during her absence. In the event that she is not available by phone, e-mail or video during her absence, or if your child requires a sick in-office visit, our covering physician, Dr. Krystal Revai cares for your child.

Is the practice supportive of families who are formula feeding?

Of course! We welcome all families, regardless of their infant feeding choice. Because our medical model is truly a personalized and integrative approach we believe many families will feel at home with us.

How is Willow Lactation different from using any other lactation consultation services?

Dr. Price is a breastfeeding medicine specialist, which is a physician with advanced training and experience in the management of breastfeeding and lactation disorders. Her training allows her to diagnose and treat lactating adults and breastfeeding (or breast milk feeding) children. Thus, she is qualified to handle complex breastfeeding issues, nutritional support, supplementation plans, ordering and interpretion of labs, and performing medical procedures related to the management of the breastfeeding dyad. In contrast, a lactation consultation provides basic lactation support.

Who should be seen at Willow Lactation?

We encourage all breastfeeding mothers to make an appointment with us. Those who are having issues related to the breastfeeding experience such as: general breastfeeding basics and assistance, latching difficulties, problems with low milk supply or engorgement, problems with oversupply, premature or special needs infants, infants who are multiples, infections and plugged milk ducts, tongue ties causing pain, issues with supplementing, returning to work, weaning, or any other breastfeeding issues should make an appointment with us.

How often will I need to be seen?

Many mothers only require one visit, but others may need on-going support in order to reach their infant feeding goals. We’re available to keep working with families for as long as needed to make sure both mom and baby are thriving.

What should I do to prepare for my appointment?

We ask that all forms be completed at least 24 hours prior to your appointment. This allows the best use of the appointment time and maximizes your time with Dr. Price.

What should I expect at the appointment?

After going over the intake form with you, Dr. Price will take vitals and examine both mom and baby. You will receive assistance with latching and nursing. A specialized scale will help measure the amount of milk transferred in a feeding. By the end of the appointment, you will have a unique feeding plan that supports your infant feeding goal. Initial consultations typically last 2 hours, while follow up visits are usually 1 hour in duration.

How should I prepare for the appointment?

Ideally you should avoid feeding the baby too much before the visit. If the baby is hungry please try to do a small feeding to tide him/her over. Comfortable, “easy-access” clothes for moms are preferred. It is great to bring any diaries related to feedings, stools and urine output. Please bring any devices that are being used to feed the baby, such as a shield or Supplemental Nursing System (SNS). Bring devices given in the hospital, even if they are not currently being used. Breast pumps are not needed, unless there are specific problems or questions about the pump.

What if my baby has a tongue-tie?

If the tongue tie is causing pain or problems with nursing, Dr. Price can perform a frenotomy in the office to release the tie. This is a simple procedure that takes only a few minutes and babies are encouraged to immediately nurse afterward. For some types of tongue and lip ties we will need to refer to an ENT (Ear, Nose, and Throat) specialist.