frequently asked questions

is a concierge pediatrician necessary for a healthy child?

At Willow Pediatrics, we aim to provide more than just a once-a-year well check up. Even if your child is healthy, we strive to keep them that way by providing a wellness plan which revolves around exercise, nutrition, and overall well-being. Our incentive is not to do things to your child, but rather provide care for your child should they require it. A membership to Willow Pediatrics gives parents assurance and peace of mind that should a problem arise, we are here for you.

are you accepting new patients to the practice?

Yes, we currently have openings in our practice. However, space is limited in order to provide personalized care to each patient. Once the practice reaches capacity, families will be placed on a wait-list and notified when a spot becomes available.

do you take insurance?

Willow Pediatrics does not participate in any insurance plans. For those with insurance, our practice works well with PPO's. While we are unable to guarantee a specific reimbursement rate, PPO's typically reimburse 50-100% of the costs of our "out of network" services.

how do I join the practice?

Dr. Price personally speaks with all prospective families prior to signing up. This complimentary consultation provides an opportunity for both parties to determine if they will be a good fit for one another.

how do I pay membership?

Membership fees are charged to your bank account or credit card.

can membership be cancelled?

Yes, membership can be cancelled at anytime provided a 30 day notice is given. However, a 3-month initial commitment is required when first joining the practice. Shorter cancellation notices will be considered on a case-by-case basis for extenuating circumstances.

what services are not covered in the membership?

Membership does not cover vaccines. However, there are various ways to arrange insurance coverage for the cost associated with immunizations and we work with families to create a customized solution.

Any out-of-office procedures, labs, or medical services from other medical providers such as specialist visits and in-patient hospitalizations are also not covered in membership and will be billed to your insurance by those providers.

do I still need insurance?

Yes, Willow Pediatrics is not a substitute for health insurance. If you choose to come to our practice you may benefit from choosing a different insurance plan. Please consult with a financial advisor or a representative from your insurance company to guide your plan choice.

do you see newborns in the hospital?

Dr. Price currently has hospital privileges at the University of Illinois at Chicago. If you are delivering at a hosptial outside of the University of Illinois at Chicago, an inpatient hospitalist will care for your baby. Once discharged from the hospital, Dr. Price will assume care and see your baby for their initial well child visit between day 2-5 of life.

if my child is admitted to the hospital will dr. price care for him/her?

Yes and no. Children admitted to the hospital are taken care of by inpatient hospitalists, who are experts in hospital-based care. However, Dr. Price will work closely with the inpatient team to optimize the care your child receives while hospitalized.

what if my child gets sick when we are out of town?

Because the practice is small in size, Dr. Price personally knows your child and their medical history very well. If appropriate, long-distance care, such as virtual visits and calling in prescriptions can be utilized.

what happens when dr. price is sick or on vacation?

We will do our best to notify families in advance of any planned absences. Dr. Price may still be available via email and phone during her absence. In the event that she is not available by phone, e-mail or video during her absence, or if your child requires a sick in-office visit, our covering physician, Dr. Krystal Revai cares for your child.

Is the practice supportive of families who are formula feeding?

Of course! We welcome all families, regardless of their infant feeding choice. Because our medical model is truly a personalized and integrative approach we believe many families will feel at home with us.